ICSA - A&A
Talking about compliance, commercial benefit and corporate responsibilty.
DRAFT - For concept development only. Please contact Mike Evans CEO ICSA Software, or Kevin Thomson - Founder, Textic and Hidden Differences. This page has been developed for a demonstration of how ICSA Software products can be significantly enhanced with audible and accessible tools to help create more accessible, legal, social, commercial and corporately responsible software. We've called it ICSA - A&A.
New from ICSA Software. ICSA- A&A. Audible & Accessible Software as a Service.
In conjunction with Hidden Differences and Textic, ICSA Software are offering a range of SAAS tools for sight, sound and sense enabling websites. We call it ‘Practical Usability’. It follows on from the technical accessibility of well designed websites built to W3C standards. We also offer communication diversity consulting, training and legal support services for all organisations looking to maximise their accessibility, usability and customer experience – whoever their customers are, and whatever their ability, communication needs or preferences.
Choose your ICSA A&A Solution
TCF- A&A by ICSA.
Treating Customers Fairly - Audible & Accessible Websites.
We’ll Talk You Through It All.
Jargon Busted; Technical Terminology Talked Through; Small Print made BIG, Instant Hot Key Accessibility for visual and physical difficulties; Talking RSS for instant updates and no fuss direct to your iPod/mp3; Sight, Sound and Sense enhanced for all your customers, staff and stakeholders communication diversity needs.
Blueprint Boardview A&A
It Speaks for Itself
Blueprint BoardView is the ICSA secure online portal for delivering information to directors and managing executive meetings. Blueprint BoardView will improve board effectiveness and enhance governance. Now every director, regardles of their communication diversity or needs can have audible and accessible delivery of all content. Whether the needs are communication disabilties or preferences such as the need for the time-starved executive to listen to information later on mp3 (when in the car or commuting), Boarview A&A provides an instant on-line ability to enhance all communication with sight, sound and sense tools such as Jargon Buster. You can even choose to have your site spoken in your own 'branded voice'; we can create the synthetic voice from the real voice of your CEO, a personality, or star that would represent your business or your brand. Every spoken word would create a unique brand experience no-one else could deliver.
Blueprint One World - A&A
Access 24/7 From Anywhere in the World
Now - Audible & Accessible for Anybody in the World Through Sight Sound and Sense Enabling Technology
Blueprint One World harnesses the power of the Internet to give corporate company secretaries and those responsible for the management and recording of global corporate records, the ability, via the Internet or a corporate Intranet, to accurately and securely, access their corporate data from any location in the world using standard Internet-browser software. Now we offer the power of instant access through talking content and a range of tools to deliver to the needs and preferences of users of all abilities.
CRE A&A - link
Talking Sense about Corporate and Social Responsibility
The Corporate Responsibility Exchange (CRE) is an online tool for the reporting of corporate governance and corporate social responsibility information. Now it is sight, sound and sense enabled with CRE A&A. CRE was launched in 2004 by the London Stock Exchange and was acquired by ICSA Software in November 2006.
It is designed to enable companies to improve their reporting of Corporate and Social Responsibility and Corporate Governance information to rating agencies and institutional investors. CRE includes comprehensive question sets from a wide range of organisations, rating agencies and codes. CRE A&A enhances all users experience and is designed to meet the needs and preferences of communication diversity such as sight and physical difficulties, hidden differences like dyslexia, literacy difficulties and language difficulties where spoken language or definitions are vital for understanding.
Key benefits and features for ICSA A&A
Benefits
1. DDA/ ADA Legal Compliance – helps meet the needs of the DDA UK, ADA US, EU Human Rights etc with web content that is not only technically accessible but practically accessible and usable.
2. TCF – Treating Customers Fairly – for financial services industry clients – how to help meet the needs of the FSA guidelines on ‘Treating Customers Fairly’ by providing audible and accessible content, and a right click ‘jargon buster’ facility to provide instant explanations of technical terms and acronyms.
3. Corporate Responsibility – helps provide inclusivity, accessibility and usability to those with communication disabilities and difficulties – visual, physical, literacy, learning, or language.
4. Competitive advantage – with over 90% of web content as ‘read only’ any first mover to take advantage of new TTS technology with low latency delivery of content is likely to create greater competitive advantage.
5. Reach for 20%+ – At least 20% of customers (see below) have some form of communication diversity issues. Extending marketing and Communication reach in itself is a goal which then drives client loyalty.
6. Retention for the other 80%+ – Studies by Cisco show that there is a 20%+ greater retention of messages for all users in basic and higher level learning with multi-modal delivery i.e. sight & sound. Greater message retention be it internally e.g. safety and other training or externally in product recall is a marketing and communication goal in itself.
7. Risk Reduction - With class action lawsuits in the US like Target.com and UK legal action like the Met Police v Paterson, TLR July 2007 (dyslexic Inspector) the time, money, and bad PR of disability lawsuits makes investment in audible and accessible communication a goal in itself.
8. ROI – Given all the above reasons for Eversheds, the overall effectiveness of web and intranet spend are maximised.
9. Improved time management – any html documents can be downloaded to mp3 for flexibility of access, so data can be accessed when reading is not an option e.g. when commuting.
Features
10. Talking keys for the visually or physically impaired– navigation available through ‘Hot Keys’ instead of a mouse; instant talking content available without a download, pop-up, or application.
11. Background colour adjustments for the visually impaired – the user has a variety of options for the background colour, to reduce glare.
12. Instant text enlarger – for those who need large print.
13. Instant audible content for those with reading difficulties – such as dyslexia, dyspraxia, or aphasia.
14. Instant Dictionary and Thesaurus – instant spoken definitions support understanding for those with English as a second language, or with learning difficulties.
15. Jargon Buster – definitions of acronyms, technical terms, and corporate language available at a click. This is customised to suit website content.
* We have assumed in the above that both web and intranet meet technical accessibility requirements as recommended by W3C. The above reasons add to the technical accessibility with the practical and usability features of sight, sound and sense tools.
