Inclusivity.net

The law and common sense dictates that you make ‘Reasonable Adjustments’ to meet the needs of your stakeholders. Ask yourself these questions to see if you are being reasonable and making adjustments to all your marketing and communication. Your reputation rests on your answers. Your reward on how well and how much you comply with the law and meet the needs of your customers, colleagues and community. We will be delighted to share our enthusiasm with you for helping people with Hidden Differences so please ask us about our Compliance Services, Reasonable Adjustment training and Inclusive Communication Tools – and providing your stakeholders with the access to other tools and publications.

How well do you think your companies' or organisation's communication complies with the Disability Discrimination Act?

Try our Ticklist test to see how you score. If you get a low score, don't worry - we are happy to help you tick all the boxes!

  1. Reasonable Adjustment No 1. Shape and Size Matters Is it big enough and legible? Does it meet BDA or RNIB Style Guidelines and meet our ‘Big Button Survey’ recommendations?

    yes  no
  2. Reasonable Adjustment No 2. Sense Matters Is it Plain English? Is someone ‘Plain English’ trained and responsible?

    yes  no
  3. Reasonable Adjustment No 3. Navigation Matters Can I find my way around with or without physical or hidden difficulties like dyslexia? Is it W3C approved?

    yes  no
  4. Reasonable Adjustment No 4. Design Matters Is it a great design or does it confuse your stakeholders – have you asked? Does it follow BDA colour and contrast guidelines?

    yes  no
  5. Reasonable Adjustment No 5. Appearance Matters Does it ‘move’ on the page if you have dyslexia or visual stress? Do you lose it on the page with distracting messages and extraneous information if you have ADHD or sight issues?

    yes  no
  6. Reasonable Adjustment No 6. Sound Matters If you can’t read easily or at all can you listen to it? Is it speech enabled or does it have a ‘Talk-bar’ where you can hear what is written being read?

    yes  no
  7. Reasonable Adjustment No 7. Definition Matters Is there access to a dictionary, thesaurus (for those who need alternatives not a definition), jargon guide, acronym guide or do you get ‘oops’ if you are searching for a word on a website?

    yes  no
  8. Reasonable Adjustment No 8. Language matters In a world of multiple languages are you making the effort to translate written and aural language for large sections of your customers and staff? Does it pass the foreign language translation guidelines in the Big Button Report? Only 47 of the Fortune 500 Companies do with Spanish alternative text.

    yes  no
  9. Reasonable Adjustment No 9. Right to Reply Matters It is not enough to talk about reading what about writing and responding when faced with communication difficulties? Can people reply or comment or complain easily and without fear of being ridiculed for their inability to correspond?

    yes  no
  10. Reasonable Adjustment No 10. The 4 New P’s Matter Do you have organisational policies, programmes, practices and research panels for your hidden differences stakeholders? Are the right senior people trained in a communication strategy for maximising the opportunity and meeting legal requirements and the right ‘delivery’ people trained in producing the marketing and communication materials that meet the above Top 10 Reasonable Adjustments?

    yes  no

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